MyPlace

    
 

Featured Story: Meet Dr. Nate Hearne

Trust

After growing up in poverty, it was the trust Dr. Nate Hearne shared with his high school football coach, and the bonds he created when he himself became a coach and teacher, that set him on a course for success. So when it came time to buy a very special Mercedes-Benz for his wife, he knew who he could put his faith in. Learn how Park Place earned his trust.


 


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It's one thing to offer luxury cars, and another to really listen to your clients' needs. Park Place invites you to watch the stories of their clients and why they call Park Place "My Place." Access more stories and be the first to see them as they launch by following us on our social channels.


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READ WHAT OUR CLIENTS ARE SAYING

"Absolutely Amazing"

"I’ve had Park Place Lexus for five years and very satisfied with the service and quality of the car. My warranty expired, therefore decided to purchase a new vehicle, my sales representative was Douglas. He was absolutely amazing, took the time to find a car that I needed and worked within my budget. I was in and out of the dealership with a brand new car in less than three hours. He also took the time to come to my house so that my husband can sign over the rights to my other car. All I can say is that is one awesome sales representative! I am a Park Place Lexus customer for life."


--Park Place Lexus Plano Client

"Exceptional Service"

"We have used Park Place Motorcars service center since 2017 and have always been satisfied with the exceptional service and care of our family car. Everyone from the moment greeted at arrival to our working with our assigned service manager Stanley Ellison....has been a great experience. Having a great courtesy loaner car allows us continued freedom while the car is being serviced. It also allows us an opportunity to drive other models to see what options we may consider in future purchases. We always know the car is getting the best treatment from qualified mechanics who know Mercedes best. Happy customers for life."


- Park Place Motorcars Grapevine Client

"First-class Customer Service"

"This is the first purchase I have made at Park Place and I would not hesitate to purchase from them again or recommend them to anyone! The entire process from start to finish was efficient and well-executed with a high level of professionalism from every person we encountered. We worked specifically with John Heshion who gave us first-class customer service and went above and beyond to make sure our certified pre-owned Range Rover looked as good as new! I could not be happier!"


- Park Place Jaguar Land Rover DFW Client

"A Great Experience"

"Park Place has always been a great experience in purchasing cars. We have purchased five new cars and one used one from the dealership and we keep coming back. Brian Safianow is great to work with and is very knowledgeable and efficient throughout the purchase process. He is very knowledgeable of all features of the Lexus automobiles and is very good at explaining them. We highly recommend the Lexus car, the dealership, and Brian. ""


- Park Place Lexus Grapevine Client

"Nothing Short of a Pure Joy"

"Working with Alycia was nothing short of a pure joy. Usually buying a car is a painful experience but with Alycia she actually made it enjoyable. She was friendly, super knowledgable and most importantly patient with us. She was helping Paul learn the ropes at Porsche and you could tell her wonderful attitude was contagious. Paul and Alycia made my car buying experience amazing and I will be back in the future to work with them again."


- Park Place Porsche Dallas Client

"Made Us Feel Like Family"

"The reason I titled this review, " Coming Home" is because I felt like I was with family, back at home. Mr. Marsh made us feel like family. It's like we had known him for years, and not just for a few moments. He took his time with us and showed us not only what we wanted to see, but more. The dealership should be proud of having a person like Mr. Marsh working for them. Although, we didn't find what we were looking for in the Volvo, we found a rare find in Mr. Marsh. Thank you for the experience."


- Park Place Volvo Dallas Client

"Exactly What We Were Looking For"

"We searched for a great CPO S550 and reached out to Shilo. He exhausted our wants and needs and found EXACTLY what we were looking for. The experience didn't stop there. We flew in to Dallas from Austin to pick up the vehicle and Shilo met us at Love Field himself! Paperwork was flawless, car was clean and ready for presentation, all questions answered with patience and care. My 14 year old son was starstruck with the Mercedes on display and Shilo was gracious to give us a quick tour of the dealership and made the experience very memorable for us. ABSOLUTELY FANTASTIC! Definitely RAVING FANS "


- Park Place Motorcars Dallas Client

"I Am A Customer for Life"

"Caderrel Booker is an awesome customer oriented salesman. He knew my perimeters for purchasing a new vechicle and he met them. This is the second purchase that I have made at Park Place in Arlington. I am a customer for life. Caderrel has been in touch with me twice after my purchase. He is very professional and patient with my questions in regards to my new vehicle and the operating system. I highly recommend him! Thanks Caderrel!"


Park Place Motorcars Arlington Client

MY PLACE NEWS

West Texas Roots Run Deep

The intersection of education and sports forever changed two local men's lives.

Dr. Nate Hearne grew up in poverty: one of eight children living in a small three-room house that lacked indoor plumbing. His mother worked as a domestic helper and his father a gas station attendant in a small West Texas town. He struggled with trust issues. But he left a lasting legacy on many young people along the way.

“I grew up wearing hand-me-down clothes with patches sewn on them,” says Dr. Hearne. “I hated elementary school. I wanted to quit. But when I started seventh grade, I had a science teacher, Mr. Clyde Hague, who greeted me every day with a smile, a firm handshake, and an encouraging word. Because of his affirmations in the classroom, I came to a self-awareness that those C’s and D’s I made in elementary school were not an indication of my intelligence.”

Dr. Hearne met another strong influencer when he tried out for seventh grade football.

“Because of my football coach, Mark Wallace, who affirmed me on the field every day, I came to the awareness that those clothes with patches on them and holes in my shoes were not indications of who I was going to be.”

Hearne went from being a kid who hated school to wanting to be a coach and a science teacher.

“Those men saved my life. I continued making good grades. I went to high school and made the honor roll. I attended college on an academic scholarship. I coached football and taught science for 25 years. And the only reason I went into teaching and coaching was to live out those two men’s legacies. Every athlete that I coached, I wanted to give him that big Coach Wallace hug and tell them, ‘I knew you could do it.’ I wanted to affirm every student that came into my classroom as Mr. Hague had done for me.’’

Dr. Hearne was an assistant coach in the Permian High School football program when they won six State Championships. In 1988, an author followed Permian through their football season and wrote “Friday Night Lights: A Town, A Team, and A Dream,” which made the New York Times “Top Ten Bestsellers” List. In 2004, the film was released. A few years later the television show became an Emmy-Award winning series.

“When my book, “Friday Night Lights: Untold Stories from Behind the Lights” was released, many former students reconnected with me,” said Dr. Hearne. “One of those students was Tony Carimi. I was his basketball coach when he was a 16-year-old high school sophomore. Recently, Tony invited me to speak at the annual executive leadership meeting for his company, Park Place Dealerships, and we reminisced about the good ol’ days.”

Today, Tony Carimi is the Chief Operating Officer at Irving–based Park Place Dealerships.

“Coach, do you remember that conditioning drill you had us do called snakes?” Carimi asked. “I said, “Yes, I definitely do.”

For this drill players would run out of the main gym and up into the stands. They would run up and down the stairs, snaking their way through the stands, across all the stands. And they’d have to do this before practice even began.

“Tony could run those snakes drill all day and never break a sweat. He ran his hardest and never quit… never slowed down. I remember one day hearing the upper classmen berating Tony.”

“Carimi, slow down. You’re making the rest of us look bad, if you don’t slow down we’re going to get you after practice,” his teammate said.

“I blew the whistle to end the conditioning, and called Tony over. I looked him in the eye. ‘Carimi, don’t you EVER let anyone else dictate your behavior on this team. You have been blessed with a special gift, and I want you to use that gift every single day,’ I told him.”

“You have individuals and experiences that leave an everlasting impression on your life,” remembers Carimi. “Coach taught me valuable leadership and character qualities. He invested in cultivating and growing not only great athletes but even better humans. He personally helped maximize my potential for the short-term goal of winning a game, while planting seeds to help maximize my potential in the larger game of life.”

Dr. Hearne and Carimi recently teamed up to make a dream come true for Dr. Hearne’s wife, Callie.

“I wanted to do something special for my wife’s birthday,” recalls Dr. Hearne. “As I drove by the Park Place Motorcars store in Arlington one day, I remembered how Callie always dreamed of driving a Mercedes-Benz. But I absolutely hate the car buying experience. It’s just hard for me to trust.”

Park Place has just the right touch with its “One Touch” solution, providing clients with a single person to walk them through the entire purchasing process. This allows the sales associate and client to build trust to help with all of the client’s needs.

Dr. Hearne remembered Tony was in upper management at Park Place and gave him a call. Carimi said, ‘Coach, don’t worry about it. Call your wife and have her meet you at the dealership.’

“When she sat in the car, I asked how she liked it, said Hearne. “Of course, she said she loved it. And then I told her it was hers. Even the receptionist was crying. It was a magical moment.”

“For me, it is an honor to be part of something so special in his life,” said Carimi. “To help Dr. Hearne purchase Callie’s dream car was a role that was decades in the making. For me to be a member of an organization that reflects the constant striving for excellence that he helped impress upon me as a young man, brings the story full circle. Through my role at Park Place, combined with the relationship I have had with Dr. Hearne for more than 30 years, I was able to leave an impression on his life.”

“My wife and I had never been treated with such respect and professionalism before in the car buying experience,” concluded Dr. Hearne. “Park Place is ‘My Place’ because it’s all about the service.”

“It is more than just games won or transactions that business creates,” said Carimi. “To know that Dr. Hearne is able to look in his rearview mirror as he leaves our dealership and say, ”wow,” makes all of those snake drills worth it!”


Passion: The Next Addition to the My Park Place Story

Josh Snowhorn's unique story continues - looking for the latest and greatest from McLaren

Earlier this year, McLaren Dallas made a splash delivering a McLaren Senna (valued at over $1 million) to Josh Snowhorn, long-time McLaren advocate and member of the Park Place family. But his story extends far past this one delivery, and in fact, the brand-new Senna is not a culmination point- but rather, another exceptional pit-stop on his automotive journey.

It all began when Josh was born- literally. “I was born into cars,” says Snowhorn. “In 1970 my Dad picked me up from the hospital in an Aston-Martin DB5 Vantage – the James Bond car. My first car was a ‘bass boat blue’ Karmann Ghia with a white convertible top.”

After that “good first car”, his McLaren legacy began with a friend who was visiting Dallas for a conference. “I had already been in his car and had that lust for it. He said let’s go down to the dealership and take a test drive.” Sure enough, after his test drive he was hooked- or rather, ruined, and he bought his first 12C.

Josh’s unique story continues- looking for the latest and greatest from McLaren to take to the COTA (Circuit of the Americas) track, and experience the McLaren brand the way it was intended. With passion and excitement- on the road and on the track. So what’s the next chapter in this supercar saga? I guess we’ll have to stay tuned for more high-performance adventures to come.

The Star in the Room

Grammy award-winning artist Kirk Franklin was raised in Fort Worth, Texas.

Kirk Franklin was raised in Fort Worth, Texas, and was adopted by his 64-year-old Aunt, Gertrude Franklin.

“I had a rough childhood,” says Franklin. “I didn’t know my mother or my father. I had a lot of abandonment issues. So, I got into a lot of trouble and didn’t do well in school. But Gertrude really believed in my musical gifts. So, from the time I was four I would take piano lessons once a week.”

Gertrude paid for his piano lessons by recycling aluminum cans and old newspapers.

“Unfortunately, Gertrude died before she heard any of the music that I recorded. So, she didn’t get a chance to see me get my life together. I kind of live with that ‘chasing the ghost’ type of energy in my life.”

Franklin organized "The Family" in 1992, forming a 17-voice choir with neighborhood friends and associates. Their debut album, “Kirk Franklin & The Family,” was released in 1993. Eventually earning platinum album sales, it spent nearly two years on the Gospel music charts, as well as moving up the R&B and Pop charts.

It was the first gospel music album to sell over a million units.

The group released “Whatcha Lookin’ 4” in 1996, sealing Franklin’s stardom. The album was certified 2X Platinum, and earned Franklin his first Grammy Award for Best Contemporary Soul Gospel Album.

Since his debut in 1992, Franklin has received six platinum certifications on his albums, including the 3X Platinum “Gods Property,” which won him a second Grammy for Best Gospel Choir or Chorus Album.

Franklin has worked with a variety of artists over the years, including Cheryl “Salt” James of Salt-N-Pepa, Whitney Houston, Mary J. Blige, Bono, and TobyMac. The winner of more than 40 Stellar Awards, 16 Dove Awards and 14 GRAMMY Awards, Franklin states, “I really believe it happened because I am a firm believer in the message I preach.”

“One thing about music is that you can’t have a bunch of musicians playing what they want to play,” explained Franklin. “They have to play what the song demands. So, what you don’t want to feel is that everyone is playing different notes, because it’s not a melody… it’s not a nice harmony. And it doesn’t sound good, nor does it feel good. The star in the room is always the song.”

“What I love about Park Place is that the star in the room every time you go is always the client. You can tell that they have been rehearsing, that everybody’s playing the same note.”

“Park Place team members are committed every day to create an ownership experience that can’t be found anywhere else,” explains Dave Evans, Park Place Dealerships Chief Marketing Officer. “Our clients tell us fabulous stories about Park Place members who have gone above and beyond to make their experience memorable. We want people to think of Park Place as My Place.”

“Coming from a past where a lot of things in my childhood were very inconsistent, consistency has been something I have always strived for,” Franklin concludes.

“Park Place is ‘My Place’ because they make me feel like a classic song.” 

Klembara's "My Place" Story Earns Couple Trip to Academy Awards

Garland Couple’s Leading Role Takes Them to Hollywood

In today’s rough-and-tumble world, it’s refreshing to meet a couple like Teresa and Gary Klembara of Garland, Texas. 

Married for 36 years, the magic between them remains palpable –twinkling eyes, gentle touches and warm banter speak to an enduring love story that rivals anything in the movies.

It’s easy to imagine the sparks flying when they first met at J.C. Penney –he as a senior manager and she a manager trainee. They dated off and on for seven years before they, as Teresa says, “came to our senses and got married.”

Gary transitioned into a successful career as an international IT businessman and, after opting to leave her own successful retail management career at JCP, Teresa joined him on the road whenever she could. She also kept busy with sports and civic activities –“Keeping the home fires burning,” she says brightly.

Teresa’s bubbly laughter comes easily and often, especially when her affectionate rescue pooch, Brody, jumps into her lap for yet another smooch and snuggle. Gary shakes his head indulgently and pats Brody. This is, indeed, one lovingly pampered pup who, not surprisingly, embodies the couple’s lifelong commitment to each other and others.

They have a long-standing date for dinner and a movie with friends.“There are several couples we’ve been friends with for the past 30 years,” explains Gary.“When we’re in town we get together for dinner and a movie every Saturday.” 

When asked about their favorite movie to win an Oscar this year, Gary favored “Bohemian Rhapsody” while Teresa leaned towards “A Star is Born.”

It’s not all butterflies and unicorns 

Lest they sound entirely too Pollyanna-perfect, however, just watch Teresa at a Dallas Stars hockey game. (They’ve been season ticket holders for 24 years). Without going into too much detail, let’s just say that her otherwise ladylike demeanor gives way when the puck drops. “She’s hilarious to watch,” says Gary. 

Then there’s their latest shared musical obsession –the Chicago-based heavy metal band Disturbed. “Their version of ‘Sounds of Silence’ is haunting,” she says.