How can I determine when my Lexus is due for its next service?
The recommended service interval is every 5,000 miles. We also offer Service Specials.
Do I need an appointment when bringing my car in for service?
We recommend that any service (other than an emergency) should be scheduled to ensure your service is performed as quickly as possible. For your convenience, you can schedule service online.
I did not buy my Lexus from Park Place; can you still service my vehicle?
Absolutely. As an authorized Lexus dealer, we will service vehicles for clients who did not purchase from us.
Does Park Place Lexus provide loan vehicles?
We do provide loan cars by appointment; when scheduling your service appointment and securing your loan car, all you need to provide is a valid driver's license, proof of insurance and a credit card. Your credit card will only be charged for tolls or violations as outlined in the Service Loan Agreement during the duration of your loaner.
Does Park Place Lexus detail vehicles?
Absolutely. We do provide detailing services at each of our locations. We also repair minor "dings" by performing paintless dent repair, which does not require extensive body shop work. Our experienced service advisors can provide a better assessment of what is needed.
How do I schedule the pick-up and delivery of my vehicle from my home or office?
This service is offered to all clients who have purchased a vehicle through a Park Place Lexus dealership. Anyone needing a major service or repair that cannot be done on a wait basis, and who lives in the Dallas/Ft. Worth Metroplex and surrounding areas, is offered complimentary pick-up and delivery service.
What do I do if my Lexus becomes disabled?
Call Park Place Lexus Roadside Service at 972.407.7045 and we will dispatch a roadside technician and flatbed tow truck to repair your vehicle or make arrangements to have it brought to the nearest Lexus dealership.
My vehicle was damaged. What should I do next?
You should call our body shop so we can guide you through the process of working with the insurance company. We can help answer all of your questions and assist you with scheduling an appointment and with arranging a rental vehicle.Â
How often should my tires be rotated?
Tire experts recommend a tire rotation every 5,000 miles. Tire pressure should be checked every few weeks.
How can I purchase or inquire about an extended warranty?
Our experienced staff of service advisors have all the information you need to make an informed decision on the purchase of an extended warranty. All of our extended warranty products must be purchased before 30 days and 1,000 miles of the factory warranty expiration.