At Park Place Motorcars Dallas, our renowned collision center is here to take care of all your Mercedes-Benz auto body needs. We're a Mercedes-Benz Certified auto body center and only use the genuine Mercedes-Benz parts and accessories that are designed specifically for your vehicle, allowing us to get your vehicle back to day-one condition again in a quick, convenient manner. We understand that your Mercedes-Benz vehicle means a lot to you, so to provide you with greater confidence, we're going to answer some commonly asked questions surrounding collision repairs on your vehicle.

Frequently Asked Questions About Servicing Your Mercedes-Benz Vehicle with Park Place

What Does it Mean to Be Mercedes-Benz Certified

Our collision center is partnered with the Mercedes-Benz Certified Collision Program, which was developed to provide you with confidence knowing that your vehicle is receiving the utmost care and attention to detail when performing auto body maintenance and repairs. Whether it's repairing minor dents and scratches or replacing an entire panel, we only use genuine Mercedes-Benz parts to maintain the factory built integrity of your Mercedes-Benz vehicle, regardless what model it is.

When you have your vehicle repaired at our Mercedes-Benz Certified Collision Center, you can rest assured knowing that we meet the same standards that are set when your vehicle is manufactured and assembled in a Mercedes-Benz factory.

Why Use Genuine Mercedes-Benz Parts>

We're committed to upholding the integrity and condition of your vehicle, which means only using the genuine parts that were designed, tested and certified to be used on your specific Mercedes-Benz model. Other collision centers in the area work on a variety of different makes and models, and will tend to use after market parts and accessories when working on your vehicle, or making you wait a long time for them to order the correct parts. Our Mercedes-Benz Certified Collision Center only works on Mercedes-Benz vehicles, meaning that we have access to the genuine OEM parts and accessories that your vehicle needs. From factory standard paint to genuine Mercedes-Benz auto body parts, we have everything your vehicle needs to look like new again in the fastest and most convenient manner possible.

What Does the Collision Repair Process Look Like?

  • The collision repair process starts by assessing the damage and coming up with an estimate. Our factory trained technicians inspect your entire vehicle for damage on the surface to prepare for what needs to be repaired.
  • Next we disassemble the damaged parts of your vehicle to prepare it for repair. During this part of the process, we're able to assess any hidden damage to your vehicle that can't be seen on the surface, allowing us to assess and fix all damaged parts on your vehicle.
  • Next we gather and if need be, order the correct parts for your vehicle. We have direct access to all genuine Mercedes-Benz parts, allowing us to get the necessary parts quicker and get to repairing your vehicle in no time.
  • We start the repair process with structure repairs using the latest technology to ensure that we return your vehicle to the factory requirements when it was new.
  • After repairing the structure, we work on the body of the vehicle, including replacing exterior panels and installing necessary metals to get the vehicle ready for painting.
  • We only use factory certified paint to match the exact color scheme of your vehicle. From scratches and chips to repainting an entire panel, we prime, paint and seal your vehicle so it looks new again.
  • To finish off the process, we reassemble all parts, detail your vehicle inside and out and get it ready for you to come pick up in day-one condition again.

Schedule a Collision Center Appointment at Park Place Today

If your Mercedes-Benz vehicle is damaged and in need of collision repairs in Dallas or Plano, we invite you to schedule an appointment online or come see us at either our Dallas or Fort Worth Mercedes-Benz Certified Collision Center today.

Categories: Body Shop, Service, Parts